SpaceKeeper Waterfall Incense Burner
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Description
Waterfall Incense Burner
Imagine your life is an "incense cone." Ensure that the "flavor" is well when it's burned already.
Have you ever seen a product that denies gravity? Please look at our Backflow Incense Burners with the fascinating effect of smoke that flows not up but surprisingly downwards.
This SpaceKeeper waterfall incense burner offers a gentle, soothing breeze that purifies and restores the integrity of the place where it is located, just like a natural waterfall.
Place and light up the backflow incense cone at the top of the Spacekeeper waterfall incense burner. Wait 20 seconds and blow out the flame. The smoke will start rolling down the cascades, and you can enjoy the fascinating moment.
Features:
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Ceramic incense burner
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Waterfall incense burner
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Backflow incense burner
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2 colors are available: Blue & Brown
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Mesmerizing & calming flowing cascade effect
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Size: 8″ x 4.3″ x 4″ (20.3cm x 10.9cm x 10cm)
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Incense cones are not included - get here
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Material: Ceramic
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Net weight: 0.51kg / 1.24lbs
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Barcodes: Blue - 0731559086596 / Brown - 0731559086602
Backflow Incense Burner
Each waterfall incense burner is unique because it's precisely made by hand. This cascade incense burner is available in 2 colors.
Incense burners can be a great addition to any yoga or meditation practice, and burning them is a calming ritual. Moreover, our burners also serve as a tasteful and practical decoration suitable for any space. So try our incense burners and various incense cones to find the ones you love.
Use the backflow incense burner together with the incense cone. If you are unsure of your choice of incense cones, we recommend you try the mixed cones for the first time.
Advantages and reasons for burning incense cones
Explore Incense Soul, and find our exclusive Backflow Incense Burners and Incense Cones for your home.
Shipping & Delivery
Shipping & Delivery
We process orders within 1-3 days. Processing includes checking, packing, and sending your order out to the carrier. Processing time should be added to the total delivery time.
Please note that we can only cancel new order before it is shipped out and a shipping confirmation email with the tracking number is received. As soon as you receive the shipping confirmation email with the tracking number, your order is on the way to you, and we cannot stop the delivery anymore. You will need to wait for the goods to arrive and ship them back to us within 60 days after delivery to apply for a refund or exchange following our 60-day return policy.
TRACKING MY ORDER:
- You receive the tracking numbers with every order via email
- To track your order, please wait up to 2 business days after processing
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Track your order here: TRACK ORDER
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If you don’t see the email in your inbox, please check your spam folder or promotion folder, or add info@incense-soul.com to your safe sender’s list.
SHIPPING METHODS:
1. Standard Shipping- We offer FREE standard shipping for orders $75+.
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The standard shipping service used, and estimated shipping times in business days are listed in the table below:
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We also offer Express shipping methods, such as FedEx, DHL Express, and YunExpress. If you have any questions, please contact us at info@incense-soul.com.
- Express Shipping Costs and estimated shipping times in business days are listed in the table below:
All of our orders are sent with insured shipping and handling.
For multi-item orders, it may happen that your order can be shipped in separate packages at different times to reduce the weight of one shipment, avoid any possible customs fees, and get it to you as soon as possible.
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which your local customs office determines. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
We ship from several warehouses around eastern Asian countries and territories, such as China, Singapore, and Hong Kong.
Please understand that due to COVID-19, the shipments may delay! Orders may appear to be stuck while waiting to be cleared by Customs is the destination country. Typically, you will see an “Acceptance” tracking update until the package has been cleared by customs. Once the package has been cleared the courier will update tracking information until the package arrives at your door. If you think there may be a larger issue with your package please contact us at info@incense-soul.com.
Returns & Exchanges
Returns & Exchanges
OUR 60-DAY RETURN POLICY
1. If your goods arrived damaged or faulty, please contact us within 48 hours of receiving your order. We will arrange to deliver new items or refund all your payment. You do not need to return the damaged goods.
2. Return of the goods you did not order (wrong size/color/item). In the event that you find that the goods you have ordered do not correspond to the goods you received, you have the right to return the goods back to us within 14 days of receiving the goods. You do not pay a handling fee for returning the goods to us. The cost of returning the goods is borne by the Seller and you will receive the prepaid shipping label from us.
3. If the product is not entirely to your liking, you can return/exchange it within 60 days after receiving your goods without giving a reason. The goods returned must be undamaged and must not show signs of damage and use. The Buyer bears the cost of returning the goods.
In order to return the item for exchange or receive your refund, please follow the steps below:
Products can only be returned if they are still in their original condition. Used products or products damaged by the customer will not be eligible for a refund or only partial refund will apply.
More about our return/refund policy in Section 10 of our Terms of Service.
RETURN PROCESS:
Start the return process by contacting us at info@incense-soul.com with a detailed reason for return and pictures or a video of the product that supports your cause.
We ship orders from several warehouses around eastern Asian countries and territories, such as China, Singapore, and Hong Kong, so depending on where your order was shipped from, you must send it back to the same address. The return shipping cost may vary from 15 - 28$.
We will respond with the instructions, including the return address where you need to mail the product you want to return.
After sending the shipment back, please reach out to us at info@incense-soul.com with the necessary photos proving you have followed the instructions correctly.
To ensure your refund, please use a trackable mail service; we will not be responsible for lost or missing packages.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Upon receipt of your package, your products will be examined, and a exchange or refund will be processed. A refund receipt will be emailed to the email address you used when making your original purchase.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product you have returned.
There are certain situations where only partial refunds are granted (if applicable):
a, Any item not in its original condition, is damaged or missing parts for reasons not due to our error or shipping damage error.
b, Any item that is returned more than 60 days after delivery.
c, Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Customer Reviews
The Item came just like pictured, it is of good quality, works with the proper incense. Very pretty when the incense fogs down. The only issue I have was shipping did take awhile. I will say it was the holiday season and that should be taken into consideration.
Nice product, well packaged, just received a few days ago
Kleiner ausgefallen als gedacht, aber wunderschöne Arbeit. Verkäufer hat sich ganz schnell gemeldet.
Came packaged well and in great condition.
The first one was defective but was replaced without hesitation! the second unfortunately made a detour via Lithuania, but got to me later! it is very nice thank you! :-)
Thank you for providing 5-star review, Heidi. I am sorry for the inconvenience that your first burner got broken during transportation and you finally received your second one.