Free shipping over 75$.
Express shipping.
Insured shipments.
Tracking numbers.
Enrich your home with feng shui energy and find your inner peace!
Bring water to your house using the feng shui water fountain. The bonsai water fountain will create a calming atmosphere in your living room and, at the same time, reduce the level of stress and fill the space with positive energy. It is said that placing the bonsai fountain in the southeastern part of the room will bring financial benefits.
The Air humidifier will make the desktop Bonsai tree with a waterfall create a magical atmosphere with fog. The elegant appearance and perfect size add color to any tabletop, living room, bedroom, or office decoration. Your guests must be surprised and like it after seeing it.
This feng shui waterfall indoor fountain provides a charming and calming effect with a feng shui theme. With fog effects and LED light, this bonsai tree with a waterfall is a beautiful decoration for the apartment in a compact size.
You can cultivate succulent plants beside the rockery and feed goldfish in the bottom round base.
Listen to the sound of a waterfall crashing down; it will soothe your mood and release stress after all-day work.
The bonsai water fountain is made of premium quality sturdy resin, lightweight, durable, hand-carved, and crafted. Adopts simulation landscape modeling, this fountain with rockeries and trees allows you to feel the charm of nature, create a tranquil atmosphere, soothe your stress, and feel relaxed.
Become a community member and check out the newest customer photos on our Instagram and Facebook pages.
Free shipping over 75$.
Express shipping.
Insured shipments.
Tracking numbers.
We process orders within 1-3 days. Processing includes checking, packing, and sending your order out to the carrier. Processing time should be added to the total delivery time.
Please note that we can only cancel new order before it is shipped out and a shipping confirmation email with the tracking number is received. As soon as you receive the shipping confirmation email with the tracking number, your order is on the way to you, and we cannot stop the delivery anymore. You will need to wait for the goods to arrive and ship them back to us within 60 days after delivery to apply for a refund or exchange following our 60-day return policy.
Track your order here: TRACK ORDER
If you don’t see the email in your inbox, please check your spam folder or promotion folder, or add info@incense-soul.com to your safe sender’s list.
The standard shipping service used, and estimated shipping times in business days are listed in the table below:
We also offer Express shipping methods, such as FedEx, DHL Express, and YunExpress. If you have any questions, please contact us at info@incense-soul.com.
All of our orders are sent with insured shipping and handling.
For multi-item orders, it may happen that your order can be shipped in separate packages at different times to reduce the weight of one shipment, avoid any possible customs fees, and get it to you as soon as possible.
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which your local customs office determines. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
We ship from several warehouses around eastern Asian countries and territories, such as China, Singapore, and Hong Kong.
Please understand that due to COVID-19, the shipments may delay! Orders may appear to be stuck while waiting to be cleared by Customs is the destination country. Typically, you will see an “Acceptance” tracking update until the package has been cleared by customs. Once the package has been cleared the courier will update tracking information until the package arrives at your door. If you think there may be a larger issue with your package please contact us at info@incense-soul.com.
Vi håber du er tilfreds med dit køb. Hvis noget ikke er til din smag, så fortvivl ikke - vi har gjort bytte- og returneringsprocessen meget enkel.
1, Hvis dine varer ankom beskadigede eller defekte, bedes du kontakte os inden for 48 timer efter modtagelse af din ordre. Vi sørger for levering af nye varer eller fuld refusion. Du skal ikke returnere beskadigede varer.
2, Returnering af varer, som du ikke har bestilt (forkert størrelse/farve/vare). Hvis du oplever, at de varer, du har bestilt, ikke svarer til de varer, du har modtaget, har du ret til at returnere varerne til os inden for 14 dage efter modtagelsen. Du betaler os ikke et ekspeditionsgebyr for at returnere sådanne varer. Omkostningerne ved returnering af varerne afholdes af Sælger, og du vil modtage en forudbetalt fragtlabel fra os.
3. Hvis varen ikke er helt efter din smag, kan du returnere/ombytte den inden for 60 dage efter modtagelse af dine varer uden at angive en grund. Returvarer skal være ubeskadigede og må ikke vise tegn på beskadigelse eller brug. Udgifterne til returnering af varerne afholdes af køber.
Følg disse trin for at returnere en vare til ombytning eller få en refusion:
Varerne kan kun returneres, hvis de stadig er i original stand. Brugte produkter eller produkter beskadiget af kunden vil ikke være berettiget til refusion, eller kun en delvis refusion vil gælde.
Se venligst afsnit 10 i vores vilkår og betingelser for mere information om vores forretningsforhold.
Begynd returneringsprocessen ved at kontakte os på info@incense-soul.com med en detaljeret årsag til returneringen og billeder eller video af produktet for at støtte din sag.
Pak varerne i deres originale, ubeskadigede stand, så de ikke bliver beskadiget under transporten.
Du er ansvarlig for at betale returfragtomkostningerne. Forsendelsesomkostninger kan ikke refunderes.
Adresse for returnering af varer: Vodárenská 2011/38, 058 01 Poprad, Slovakiet, info@incense-soul.com, +421 951 587 220
Efter at have sendt pakken retur, bedes du kontakte os på info@incense-soul.com med sporingsnummeret. For at sikre en tilbagebetaling skal du bruge en sporingstjeneste; vi er ikke ansvarlige for tabte eller manglende pakker.
Ved modtagelse af din pakke vil dine produkter blive inspiceret, og en ombytning eller refusion vil blive behandlet. En tilbagebetalingsbekræftelse vil blive sendt til den e-mailadresse, du brugte til dit oprindelige køb. Vi returnerer pengene til dig senest 14 dage efter modtagelse af de returnerede varer, men normalt inden for 5 arbejdsdage.
BEMÆRK VENLIGST: Denne politik dækker ikke misbrug, utilsigtet skade, vandskade eller misbrug af det købte produkt, som du har returneret.
Der er visse situationer, hvor der kun gives delvise eller ingen refusioner:
a, Enhver vare, der ikke er i sin originale stand, er beskadiget eller mangler dele af årsager, der ikke er forårsaget af vores fejl eller fejl i forsendelsen.
b, Enhver vare returneret mere end 60 dage efter levering.
c, Nogle typer varer er fritaget for returnering. Vi accepterer heller ikke produkter, der er intime eller hygiejniske varer, farlige materialer eller brændbare væsker eller gasser.