Free shipping over 75$.
Express shipping.
Insured shipments.
Tracking numbers.
Enrich your home with feng shui energy and find your inner peace!
Bring water to your house using the feng shui water fountain. The bonsai water fountain will create a calming atmosphere in your living room and, at the same time, reduce the level of stress and fill the space with positive energy. It is said that placing the bonsai fountain in the southeastern part of the room will bring financial benefits.
The Air humidifier will make the desktop Bonsai tree with a waterfall create a magical atmosphere with fog. The elegant appearance and perfect size add color to any tabletop, living room, bedroom, or office decoration. Your guests must be surprised and like it after seeing it.
This feng shui waterfall indoor fountain provides a charming and calming effect with a feng shui theme. With fog effects and LED light, this bonsai tree with a waterfall is a beautiful decoration for the apartment in a compact size.
You can cultivate succulent plants beside the rockery and feed goldfish in the bottom round base.
Listen to the sound of a waterfall crashing down; it will soothe your mood and release stress after all-day work.
The bonsai water fountain is made of premium quality sturdy resin, lightweight, durable, hand-carved, and crafted. Adopts simulation landscape modeling, this fountain with rockeries and trees allows you to feel the charm of nature, create a tranquil atmosphere, soothe your stress, and feel relaxed.
Become a community member and check out the newest customer photos on our Instagram and Facebook pages.
Free shipping over 75$.
Express shipping.
Insured shipments.
Tracking numbers.
We process orders within 1-3 days. Processing includes checking, packing, and sending your order out to the carrier. Processing time should be added to the total delivery time.
Please note that we can only cancel new order before it is shipped out and a shipping confirmation email with the tracking number is received. As soon as you receive the shipping confirmation email with the tracking number, your order is on the way to you, and we cannot stop the delivery anymore. You will need to wait for the goods to arrive and ship them back to us within 60 days after delivery to apply for a refund or exchange following our 60-day return policy.
Track your order here: TRACK ORDER
If you don’t see the email in your inbox, please check your spam folder or promotion folder, or add info@incense-soul.com to your safe sender’s list.
The standard shipping service used, and estimated shipping times in business days are listed in the table below:
We also offer Express shipping methods, such as FedEx, DHL Express, and YunExpress. If you have any questions, please contact us at info@incense-soul.com.
All of our orders are sent with insured shipping and handling.
For multi-item orders, it may happen that your order can be shipped in separate packages at different times to reduce the weight of one shipment, avoid any possible customs fees, and get it to you as soon as possible.
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which your local customs office determines. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
We ship from several warehouses around eastern Asian countries and territories, such as China, Singapore, and Hong Kong.
Please understand that due to COVID-19, the shipments may delay! Orders may appear to be stuck while waiting to be cleared by Customs is the destination country. Typically, you will see an “Acceptance” tracking update until the package has been cleared by customs. Once the package has been cleared the courier will update tracking information until the package arrives at your door. If you think there may be a larger issue with your package please contact us at info@incense-soul.com.
Vi håper du er fornøyd med kjøpet. Hvis noe ikke faller i smak, ikke bekymre deg - vi har gjort bytte- og returprosessen veldig enkel.
1, Hvis varene dine ankom skadet eller defekte, vennligst kontakt oss innen 48 timer etter at du mottok bestillingen. Vi sørger for levering av nye varer eller full refusjon. Du trenger ikke returnere skadede varer.
2, Retur av varer du ikke har bestilt (feil størrelse/farge/vare). Hvis du finner ut at varene du har bestilt ikke samsvarer med varene du har mottatt, har du rett til å returnere varene til oss innen 14 dager etter mottak. Du betaler oss ikke et ekspedisjonsgebyr for å returnere slike varer. Kostnadene for å returnere varene bæres av Selger og du vil motta en forhåndsbetalt fraktetikett fra oss.
3. Hvis produktet ikke faller helt i smak, kan du returnere/bytte det innen 60 dager etter mottak av varene uten å oppgi grunn. Returvarer skal være uskadet og skal ikke vise tegn til skade eller bruk. Kostnaden for å returnere varene bæres av Kjøper.
Følg disse trinnene for å returnere en vare for bytte eller få refusjon:
Varene kan kun returneres hvis de fortsatt er i original stand. Brukte produkter eller produkter som er skadet av kunden vil ikke være kvalifisert for refusjon, eller bare en delvis refusjon vil gjelde..
Start returprosessen ved å kontakte oss på info@incense-soul.com med en detaljert begrunnelse for returen og bilder eller video av produktet for å støtte saken din.
Pakk varene i original, uskadet stand slik at de ikke blir skadet under transport.
Du er ansvarlig for å betale returfraktkostnadene. Fraktkostnader refunderes ikke.
Adresse for retur av varer: Vodárenská 2011/38, 058 01 Poprad, Slovakia, info@incense-soul.com, +421 951 587 220
Etter å ha sendt pakken tilbake, vennligst kontakt oss på info@incense-soul.com med sporingsnummeret. For å sikre en refusjon, vennligst bruk en sporingstjeneste; vi er ikke ansvarlige for tapte eller manglende pakker.
Ved mottak av pakken din vil produktene dine bli inspisert og en utveksling eller refusjon vil bli behandlet. En refusjonsbekreftelse vil bli sendt til e-postadressen du brukte for det opprinnelige kjøpet. Vi vil returnere midlene til deg innen 14 dager etter mottak av de returnerte varene senest, men vanligvis innen 5 virkedager.
MERK: Denne policyen dekker ikke misbruk, utilsiktet skade, vannskade eller misbruk av det kjøpte produktet du har returnert.
Det er visse situasjoner der bare delvis eller ingen refusjon gis:
a, Enhver vare som ikke er i sin opprinnelige tilstand, er skadet eller mangler deler av årsaker som ikke er forårsaket av vår feil eller feil i frakt.
b, Enhver vare returnert mer enn 60 dager etter levering.
c, Noen typer varer er unntatt fra retur. Vi godtar heller ikke produkter som er intime eller hygieniske varer, farlige materialer eller brennbare væsker eller gasser.